Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@blavknityedesignz.com. You must email us a picture showing the problem/defect after submitting the return request online. 

Note: Items that do not meet these criteria's will not be considered for return.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Your items will be refunded less the cost of original shipping.

Any return packages postmarked after 10 days of receiving your original package will be refused by BlavkNitye Designz and returned back to the sender. Customers are responsible for all shipping charges for returns and exchanges. We highly recommend using a shipping service that offers insurance and tracking.

You can always contact us for any return question at info@blavknityedesignz.com. 

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, (such as final sale item(s), free gifts, custom products, special orders, holiday theme item(s) or personalized items. Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since we’ve approved your return, please contact us at inf@blavknityedesignz.com